Privacy Statement

This privacy statement was last changed on November 13, 2025, last checked on November 13, 2025.

In this privacy statement, we explain what we do with the data we obtain about you via https://olivebranchhomeloans.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we limit our collection of personal data to only the personal data required for legitimate purposes;
  • we obtain your consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions or want to know exactly what data we keep of you, please contact us at info@olivebranchhomeloans.com or by the additional contact options provided in the contact us section in this policy. 

1. Purposes for data Collection

We may collect or receive personal information for purposes connected to processing your loan application which may include the following:

The following categories of data are collected.

  • A first and last name
  • A home or other physical address, including street name, name of a city or town, and zip code
  • An email address
  • Marital status
  • Phone number
  • Military service status
  • Social security number
  • Date of birth
  • Citizenship status
  • Gender, ethnicity, race
  • Income
  • Financial assets
  • Credit information

Retention period

We retain personal information only for as long as necessary to provide our services and to meet applicable legal, regulatory, and business requirements.

1.2 Loan Application SERVICES AND USE OF THIRD PARTies

Our website includes an embedded mortgage loan application form (“MLA”) provided by a third-party service provider and displayed through an iframe. Any information you enter into this embedded form is handled according to this Privacy Policy.

1.3 web-related information Collection

We do not use analytics tools, behavioral tracking technologies, session recording tools, heatmaps, advertising pixels, or cross-site tracking technologies on our website. 

Our website uses Adobe Fonts (formerly Typekit) to display custom website typography. Adobe Fonts is a service provided by Adobe Systems Incorporated. When you visit our website, your browser may request font files from Adobe’s servers. As a result, Adobe may receive your IP address and information about your browser and device in order to deliver the fonts.

Adobe does not use this information to personally identify you and does not place or use cookies for the purpose of serving Adobe Fonts on our website. For more information, please review Adobe’s Privacy Policy: https://www.adobe.com/privacy/policies/adobe-fonts.html.

2. data Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organization is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

We do not sell personal data, share personal data for targeted advertising, or disclose personal information to data brokers or analytics providers.

3. How we respond to Do Not Track signals & Global Privacy Control

Our website does not respond to and does not support the Do Not Track (DNT) header request field.

4. Cookies

We only use essential cookies necessary for the website to function properly. Our website uses cookies. For more information about cookies, please refer to our Cookie Policy on our Cookie Policy webpage.

5. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

6. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

7. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

8. Texas Residents

If you are a resident of Texas, you may have certain rights regarding your data.  These rights may, however, be limited or superseded by OBH’s federal, legal or regulatory obligations.

Under the Texas Data Privacy and Security Act (TDPSA):

  • You may submit a request for access to the data we process about you.
  • You may object to the processing.
  • You may request an overview, in a commonly used format, of the data we process about you.
  • You may request correction or deletion of the data if it is incorrect or not or no longer relevant or ask to restrict the processing of the data.
  • You may appeal our decision whenever we refuse to take action on a request and submit a complaint with the competent authority if your appeal is denied.

Right to opt-out

Under the Texas Data Privacy and Security Act (TDPSA), consumers have the right to direct a business not to process their personal data for certain purposes, including:

  • Targeted advertising;

  • The sale of personal data; or

  • Profiling that could present a risk or unfair or deceptive treatment

Olive Branch Home Loans does not engage in any of these activities and does not collect personal information for these purposes. However, you may still submit an opt-out request or inquire about how your information is used by contacting us at info@olivebranchhomeloans.com or 806-454-9464.

9. Process for Submitting a Data Rights Related Request

If you have questions or want to know what personal data we have about you as a part of your loan application, you may view and correct this information by logging into your account.  

Information access requests related to your site visits and/or information deletion requests, can be submitted using the form below or by emailing us at info@olivebranchhomeloans.com.  After your request is received, we will verify your identity by matching it with the information maintained by us that was provided by you.  In cases in which your request requires a higher degree of certainty, we may request additional information to verify your identity before we can process your request.

 

Please fill out the form below to submit your request.

Name(Required)
Email(Required)
Have you applied for a loan with Olive Branch Home Loans?(Required)
If yes, please login to your account to access or correct your information.
Request Type(Required)
 

 

Residents of Other States

If you reside outside of Texas, your state may grant you additional privacy rights. These rights vary by jurisdiction and may include access, correction, deletion, or opt-out rights under state-specific privacy laws.

To understand the full scope of rights available to you, please consult the privacy regulations or guidance issued by the Attorney General or appropriate regulatory authority in your state of residence.

9. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

10. Contacting us

You may contact us with questions or requests regarding this policy using one of the following methods:

Olive Branch Home Loans
6402 19th St, Lubbock, TX 79407
United States

Website: https://olivebranchhomeloans.com
Email: info@olivebranchhomeloans.com
Phone number: 806-454-9464